MAIN PRODUCT CHARACTERISTICS
The customer is introduced to the main product characteristics on the website www.ssyynm.com. XD FASHION GROUP retains the right to alter information, including prices and special offers on the website, without previously announcing it. Along with the product image, the website holds a description of product’s main characteristics and the product price (including VAT). Prices, payment terms and special offers are valid exclusively while ordering and/or paying.
CONTRACT CONCLUSION PROCEDURE
Purchases are concluded on the website of XD FASHION GROUP, www.ssyynm.com by filling out the provided forms. While filling out the forms, it is a duty of the customer to provide all the requested details in a truthful manner. A purchase may be concluded only after both parties (i.e. the customer and the seller) have confirmed to have read and fully understood the Terms of Service and have agreed upon the implementation of those Terms, as well as agreed upon realization of the binding contract of a purchase – payment obligation.
Purchase is available 24 hours a day, 7 days a week. XD FASHION GROUP is not responsible for the costs of using computer or telecommunication services necessary to access the service. The customer will be notified via e-mail about order confirmation and delivery.
In case XD FASHION GROUP is unable to, for whatever reason, deliver one of the items ordered, an employee of XD FASHION GROUP will contact the customer via phone or e-mail, for the purpose of agreeing upon the delivery of a replacement product or the possible cancellation of the order, i.e. breaking a contract.
Completing a purchase on the behalf of a minor or a person who is, either fully or partially, incapacitated for business activities, can only be done by their legal representatives.
Completion of a purchase is done by ordering the available products chosen by a customer based on the product’s photograph and main product information. The purchase is completed in a few simple steps.
Browsing through products is possible by simply clicking on a desired product, reading the product description, and deciding whether the product suits the needs of the customer.
The customer selects products from the catalogue available on our online shop (www.ssyynn.com). The catalogue is categorized based on the product type.
Ordering a product is done online. By clicking the ‘Add to cart’ icon, a selected product is added to the cart. Adding a product to the cart does not mean that the product is reserved, ordered or purchased. The customer may continue browsing through the items by clicking ‘Continue shopping’, or view the content of the cart by clicking ‘View cart’. The process is completed by clicking ‘Complete the purchase’, after which the customer will be redirected to a page where they can choose the payment and delivery method and fill out the other required information. If they are in possession of a coupon or a gift card, they can now add the necessary information, as well as any additional comments and notes on the necessity of an invoice.
It is not possible to continue the purchase without ticking the box ‘I agree with the Terms of Service’. By ticking this box, the customer confirms that they have read and understood these Terms and that they agree with them. The box ‘I am aware that the order includes a payment obligation’ must also be ticked. By clicking ‘Edit cart’, the customer may change the content of the cart. If the customer wants to confirm the purchase of products in the cart, they may click on the icon ‘Pay’. After the customer completes the order, XD FASHION GROUP will forward the Terms of Service, order confirmation and the order number to the customer’s e-mail address – which will serve as a confirmation that the order was placed. If the customer does not receive the ordered and paid-for products within the mutually agreed delivery date, they are obliged to inform XD FASHION GROUP on the matter. They can do so via e-mail (info@ssyynn.com) or by phone (+385 040 310 516) every business day from 8 am to 4 pm CET.
If the customer has not received the order confirmation via e-mail, they are obliged to contact the seller via e-mail (info@ssyynn.com) or by phone (+385 040 310 516) every business day from 8 am to 4 pm CET.
In case XD FASHION GROUP is unable to, for whatever reason, deliver one of the ordered products, an employee of XD FASHION GROUP will contact the customer via phone or e-mail to agree upon the delivery of a replacement product or the possible cancellation of the ordered product, i.e. breaking the contract.
In case of any problems or unclarities regarding their order, the customer can contact XD FASHION GROUP via e-mail (info@ssyynn.com) or by phone (+385 040 310 516) every business day from 8 am to 4 pm CET.
GENERAL INFORMATION
Users, i.e. customers, are obliged to familiarize themselves with the Terms of Service of the website before using the website www.ssyynm.com. If there are any additional question or unclarities about the Terms of Service, they may contact the management at info@ssyynn.com. By accessing the website or by using any part of its content, the customer accepts the Terms of Service for the website www.ssyynm.com, as well as all other rules and Terms of Service for the website and services that are provided by it. Customers agree that they will not use the website in a manner that would harm the authors or third parties, and they accept the risks which accompany using the website and its services. If the customer does not agree with these terms, they are obliged to cease using the website and the services offered by it.
The content of the website is protected under copyright laws and regulations. Altering, borrowing, selling or distributing content is possible only with a previously granted written permission by XD FASHION GROUP.
XD FASHION GROUP presents its customers with the best possible user experience. This entails controlling the work of the server, extending capacity based on the number of users, support for users and instant removal of potential errors, threats and issues in the work of the system. XD FASHION GROUP does not take any responsibility for the potential issues in the operations of the website and its services, as the authors cannot guarantee that usage of the website will not be interrupted in any manner or that it will be absolutely error-free. The customer accepts that access to the website may sometimes be unavailable, limited or interrupted.
Customers use the website at their own risk. XD FASHION GROUP is not in any way responsible for the possible damage the customer could suffer by using the website www.ssyynm.com. The authors and other physical or legal entities which are involved in creating, producing or distributing the website are not responsible for any damage which occurs as a consequence of using or the inability to use the aforementioned website.
XD FASHION GROUP retains the right to, at any given moment, amend or add to the Terms of Service. All changes apply from the day they are published on the website www.ssyynm.com. XD FASHION GROUP suggests periodical checking of the Terms of Service to ensure full awareness of all potential changes.
XD FASHION GROUP retains the right to, at any given moment, and without previously announcing it, modify, add to or remove any part of its business operations, including the website, i.e. any part, service or sub-page offered through the website. This right includes, but is not limited to, changing the time period of content availability, availability of new information, methods of transfer, as well as rights of access or use of the website.
The customer has the duty and responsibility to use the website in line with positive regulations and general ethical and moral principles. XD FASHION GROUP has the right to, at any given moment, control the content of the website to ensure that the Terms of Service and positive regulations are being implemented and respected. Changes to the Terms of Service are valid as soon as they are uploaded to the website www.ssyynm.com without any previous notice necessary.