Contact

Introducing SSYYNN - a new fashion brand under the XD Fashion Group. SSYYNN emerges from the etymological roots of the word "synonym" embodying a philosophy where one garment seamlessly stands for its idea and letters play the game of double truth, creating a linguistic dance that mirrors the brand's ethos. SSYYNN is an answer to the rich vocabulary of Xenia Designs fashion archive to create new fashion language. Utilizing this archive also as a creative springboard and starting point on which new fashion synonyms are created. In this fashion realm, clothes become synonymous with more than just fabrics and threads; they transform into conduits of expression. SSYYNN is a beacon of creativity that rejects overproduction, emphasising the meticulous creation of each garment. The brand's commitment to fluidity and adaptiveness is reflected not only in its fashion but also in its ethos, recognising these qualities as essential for survival in the ever-evolving landscapes. [Season 1 of SSYYNN introduces a novel concept: the fusion of stereotypical characters to birth new, imaginary personas. Each new character, born in the digital realm, step into our reality as intruders through the first campaign. SSYYNN expertly juxtaposes these two worlds, creating a dynamic interplay that generates novel meanings and environments. The brand's vision extends beyond mere fashion; it is an exploration of the intersection between the virtual and tangible, where boundaries blur, and creativity knows no limits. SSYYNN serves as a vibrant connection point within the dynamic landscape of a young, contemporary local art and music scene. In essence, SSYYNN is not just a collection of garments; it's a narrative woven with threads of innovation, symbolism, and a daring approach to redefine fashion. As wearers embrace these creations, they become conduits of a unique story, juxtaposing the imaginary with the real, and embodying the spirit of SSYYNN — a brand where every garment is a synonym for a new beginning, a new perspective, and a new way of experiencing the world.
 
Initially, we introduced our initiative to develop a more affordable brand than the flagship Xenia Design line. However, after working on it for months, we find it necessary to enlighten why this objective wasn't achieved. It became evident that quality comes with a price, and our commitment to certain values is intrinsic to maintaining that quality. At the core of SSYYNN lies a commitment to essential values – a commitment to sustainability, employee well-being, streamlined supply chains, and a reduced carbon footprint. SSYYNN season 1 is an invitation for change but without compromising these values. In a consumer world driven by the relentless pursuit of cost-cutting production led by fast fashion brands, SSYYNN emerges as a harmonious alternative, incorporating a narrative of purpose and mindful design. SSYYNN redefines and simplifies the fashion experience, guiding us to an era where style is a gesture of responsibility towards our planet. SSYYNN transcends the usual seasons in fashion, merges them into one collection and offers numerous styling options. SSYYNN, the brand, is designed and developed in the XD Design Center. Quality, in the language of SSYYNN, encompasses thoughtful and intelligent design that transcends gender, size, race, and age, providing a canvas for diverse expressions of personal style. It emanates from fabrics of proven origin and production or deadstock fabrics, carrying the certification of eco-friendly processes. The Xenia Design team and logistics are integral to SSYYNN, their passion and commitment resonating through every segment. SSYYNN is a collaborative creation, a manifestation of our shared vision for a fashion industry that treads lightly on the Earth. As we unveil this small yet impactful collection, we followed our mindset of reducing the unnecessary burden of overproduced clothing. Our designs invite a conscious approach to fashion, encouraging a mindful selection of pieces that transcend seasons. Join us and explore SSYYNN season 1.

About

This black trench coat features a sleek, minimalist design with a long, flowing silhouette that extends to the ankles. It has a wide, open collar, a matching fabric belt for a cinched waist, and large front pockets for functionality. Made from lightweight fabric, it offers a relaxed yet structured fit, making it a versatile and sophisticated choice for both casual and formal wear.

This black trench coat features a sleek, minimalist design with a long, flowing silhouette that extends to the ankles. It has a wide, open collar, a matching fabric belt for a cinched waist, and large front pockets for functionality. Made from lightweight fabric, it offers a relaxed yet structured fit, making it a versatile and sophisticated choice for both casual and formal wear.

TRENCH RAVEN

Black / OS

Last updated: [19. April 2024]
This Privacy Policy describes how ssyynn (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from shop.ssyynn.com (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.
<h2>Changes to This Privacy Policy</h2>
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.
<h2>How We Collect and Use Your Personal Information</h2>
To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.
In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.
<h3>What Personal Information We Collect</h3>
The types of personal information we obtain about you depends on how you interact with our Site and use our Services. When we use the term "personal information", we are referring to information that identifies, relates to, describes or can be associated with you. The following sections describe the categories and specific types of personal information we collect.
<h3>Information We Collect Directly from You</h3>
Information that you directly submit to us through our Services may include:
<ul>
<li>Basic contact details including your name, address, phone number, email.</li>
<li>Order information including your name, billing address, shipping address, payment confirmation, email address, phone number.</li>
<li>Account information including your username, password, security questions.</li>
<li>Shopping information including the items you view, put in your cart or add to your wishlist.</li>
<li>Customer support information including the information you choose to include in communications with us, for example, when sending a message through the Services.</li>
</ul>
Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.
<h3>Information We Collect through Cookies</h3>
We also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address and other information regarding your interaction with the Services.
<h3>Information We Obtain from Third Parties</h3>
Finally, we may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:
<ul>
<li>Companies who support our Site and Services, such as Shopify.</li>
<li>Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment in order to fulfill your orders and provide you with products or services you have requested, in order to perform our contract with you.</li>
<li>When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we, or third parties we work with, may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.</li>
</ul>
Any information we obtain from third parties will be treated in accordance with this Privacy Policy. We are not responsible or liable for the accuracy of the information provided to us by third parties and are not responsible for any third party's policies or practices. For more information, see the section below, Third Party Websites and Links.
<h3>How We Use Your Personal Information</h3>
<ul>
<li>Providing Products and Services. We use your personal information to provide you with the Services in order to perform our contract with you, including to process your payments, fulfill your orders, to send notifications to you related to you account, purchases, returns, exchanges or other transactions, to create, maintain and otherwise manage your account, to arrange for shipping, facilitate any returns and exchanges and to enable you to post reviews.</li>
<li>Marketing and Advertising. We use your personal information for marketing and promotional purposes, such as to send marketing, advertising and promotional communications by email, text message or postal mail, and to show you advertisements for products or services. This may include using your personal information to better tailor the Services and advertising on our Site and other websites.</li>
<li>Security and Fraud Prevention. We use your personal information to detect, investigate or take action regarding possible fraudulent, illegal or malicious activity. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password, or other access details with anyone else. If you believe your account has been compromised, please contact us immediately.</li>
<li>Communicating with you. We use your personal information to provide you with customer support and improve our Services. This is in our legitimate interests in order to be responsive to you, to provide effective services to you, and to maintain our business relationship with you.</li>
</ul>
<h2>Cookies</h2>
Like many websites, we use Cookies on our Site. For specific information about the Cookies that we use related to powering our store with Shopify, see <a href="https://www.shopify.com/legal/cookies" data-mce-href="https://www.shopify.com/legal/cookies">https://www.shopify.com/legal/cookies</a>. We use Cookies to power and improve our Site and our Services (including to remember your actions and preferences), to run analytics and better understand user interaction with the Services (in our legitimate interests to administer, improve and optimize the Services). We may also permit third parties and services providers to use Cookies on our Site to better tailor the services, products and advertising on our Site and other websites.
Most browsers automatically accept Cookies by default, but you can choose to set your browser to remove or reject Cookies through your browser controls. Please keep in mind that removing or blocking Cookies can negatively impact your user experience and may cause some of the Services, including certain features and general functionality, to work incorrectly or no longer be available. Additionally, blocking Cookies may not completely prevent how we share information with third parties such as our advertising partners.
<h2>How We Disclose Personal Information</h2>
In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:
<ul>
<li>With vendors or other third parties who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment and shipping).</li>
<li>With business and marketing partners, including Shopify, to provide services and advertise to you. Our business and marketing partners will use your information in accordance with their own privacy notices.</li>
<li>When you direct, request us or otherwise consent to our disclosure of certain information to third parties, such as to ship you products or through your use of social media widgets or login integrations, with your consent.</li>
<li>With our affiliates or otherwise within our corporate group, in our legitimate interests to run a successful business.</li>
<li>In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations (including to respond to subpoenas, search warrants and similar requests), to enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.</li>
</ul>
We have, in the past 12 months disclosed the following categories of personal information and sensitive personal information (denoted by *) about users for the purposes set out above in "How we Collect and Use your Personal Information" and "How we Disclose Personal Information":
<table>
<tbody>
<tr>
<th>Category</th>
<th>Categories of Recipients</th>
</tr>
<tr>
<td>
<ul>
<li>Identifiers such as basic contact details and certain order and account information</li>
<li>Commercial information such as order information, shopping information and customer support information</li>
<li>Internet or other similar network activity, such as Usage Data</li>
</ul>
</td>
<td>
<ul>
<li>Vendors and third parties who perform services on our behalf (such as Internet service providers, payment processors, fulfillment partners, customer support partners and data analytics providers)</li>
<li>Business and marketing partners</li>
<li>Affiliates</li>
</ul>
</td>
</tr>
</tbody>
</table>
We do not use or disclose sensitive personal information for the purposes of inferring characteristics about you.
User Generated Content 
The Services may enable you to post product reviews and other user-generated content. If you choose to submit user generated content to any public area of the Services, this content will be public and accessible by anyone.
We do not control who will have access to the information that you choose to make available to others, and cannot ensure that parties who have access to such information will respect your privacy or keep it secure. We are not responsible for the privacy or security of any information that you make publicly available, or for the accuracy, use or misuse of any information that you disclose or receive from third parties.
<h2>Third Party Websites and Links</h2>
Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.
<h2>Children’s Data</h2>
The Services are not intended to be used by children, and we do not knowingly collect any personal information about children. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted.
As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell” (as those terms are defined in applicable law) personal information of individuals under 16 years of age.
<h2>Security and Retention of Your Information</h2>
Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee “perfect security.” In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.
How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide the Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.
<h2>Your Rights and Choices</h2>
Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances and, in certain cases, we may decline your request as permitted by law.
<ul>
<li>Right to Access / Know. You may have a right to request access to personal information that we hold about you, including details relating to the ways in which we use and share your information.</li>
<li>Right to Delete. You may have a right to request that we delete personal information we maintain about you.</li>
<li>Right to Correct. You may have a right to request that we correct inaccurate personal information we maintain about you.</li>
<li>Right of Portability. You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.</li>
<li>Restriction of Processing: You may have the right to ask us to stop or restrict our processing of personal information.</li>
<li>Withdrawal of Consent: Where we rely on consent to process your personal information, you may have the right to withdraw this consent.</li>
<li>Appeal: You may have a right to appeal our decision if we decline to process your request. You can do so by replying directly to our denial.</li>
<li>Managing Communication Preferences: We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails to you. If you opt out, we may still send you non-promotional emails, such as those about your account or orders that you have made.</li>
</ul>
You may exercise any of these rights where indicated on our Site or by contacting us using the contact details provided below.
We will not discriminate against you for exercising any of these rights. We may need to collect information from you to verify your identity, such as your email address or account information, before providing a substantive response to the request. In accordance with applicable laws, You may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request in a timely manner as required under applicable law.
We use Shopify's ad services such as Shopify Audiences to help personalize the advertising you see on third party websites. To restrict Shopify merchants that use these ad services from using your personal information for such services, visit&nbsp;<a href="https://privacy.shopify.com/en" data-mce-href="https://privacy.shopify.com/en">https://privacy.shopify.com/en</a>.
<h2>Complaints</h2>
If you have complaints about how we process your personal information, please contact us using the contact details provided below. If you are not satisfied with our response to your complaint, depending on where you live you may have the right to appeal our decision by contacting us using the contact details set out below, or lodge your complaint with your local data protection authority.
<h2>International Users</h2>
Please note that we may transfer, store and process your personal information outside the country you live in, including the United States. Your personal information is also processed by staff and third party service providers and partners in these countries.
If we transfer your personal information out of Europe, we will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of the UK, as relevant, unless the data transfer is to a country that has been determined to provide an adequate level of protection.
<h2>Contact</h2>
Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please e-mail us at infossyynn@gmail.com or contact us at XD FASHION GROUP DOO, Ksajpa 2a, 40000 Šenkovec , Croatia.

Privacy Policy

RIGHT TO UNILATERAL CONTRACT TERMINATION
Customers may unilaterally terminate the contract within 14 days without the need to provide a specific reason.
The 14 days are counted from the day the customer or a third party determined by the customer and other than the delivery carrier receives the product.
If the customer orders more than one product in the same order that needs to be delivered separately, i.e. if the products are delivered in multiple pieces or packages, the 14 days are counted from the day the customer or the third party determined by the customer and other than the delivery carrier received the last product.
If the delivery was determined through a set period, the 14 days are counted from the day the customer or a third party determined by the customer and other than the delivery carrier received the first product.
If the customer is not notified of their right to terminate the contract, the right of the customer to unilaterally terminate the contract ends 12 months after the 14 days are over.
If the seller has notified the customer of their right to terminate a contract within 12 months, the right to unilaterally terminate the contract ends 14 days from the moment the customer has been notified of the fact.
The customer must, in order to exercise the right to unilaterally terminate the contract, notify the seller on their decision to unilaterally terminate the contract before the 14 days are up with a clear and unmistakable statement sent via e-mail to&nbsp;info@ssyynn.com, in which they must state their name, surname, address, and phone number or e-mail. The customer may also use the form provided at the end of this document to unilaterally terminate the contract. &nbsp;The seller will send confirmation on the receipt of the statement without further delay. In case of termination of the contract, each party must return what they received based on the contract.&nbsp;
The customer must return the goods to the address of the seller: Sportska&nbsp;6/a, 40 000 Čakovec. The seller is not obliged to reimburse the customer for any additional costs that are a direct result of customer’s choice of delivery methods, when such methods are different from the cheapest type standard delivery offered by the seller.
The seller must reimburse the payment using the same methods originally used by the customer, unless the customer explicitly agrees on a different payment method, and under the assumption that the customer will not have to pay any additional costs for that type of reimbursement.
Unless the seller has offered to personally receive the returned goods, the customer must carry out the return of goods without any delay, and no later than 14 days from their notification to the seller on the decision to unilaterally terminate the contract.
The customer has fulfilled their duty to return the goods on time if they have sent the goods before the deadline of 14 days is over or if they have returned the goods to the seller or the person authorized by the seller to accept them before that time period is up.
The seller is by no means obliged to reimburse the customer before the goods are returned, i.e. before the customer delivers proof of returning the goods.
All costs of the return of the products are to be paid by the customer. The customer is responsible for any damage to the goods which occurred as a result of (mis)handling the goods, aside from those actions that were needed to determine the nature, features and functionality of the product.
 
The seller may, to determine the nature, features and functionality of the product, handle the goods exclusively in a way that is common when buying goods in seller’s locations of business. The goods that the customer intends to return within 14 days are not to be used or altered by the customer, nor can the customer act in a way they would not act like at the seller’s locations of business, or in a way that would decrease the product’s value.
Within the due timeframe for the return of the goods, the goods must be handled cautiously and the customer is obliged to act and treat them with exceptional care.
In case of the decrease of the product’s value as a result of careless or faulty handling of the product, the seller will reimburse themselves from the amount received for the full product price, in proportion with the applicable level of damage of the goods, at their own discretion, considering approximately the objective criteria.&nbsp;Termination of a contract can be done by a click to the aforementioned form. The form is attached to the Terms of Service.
The right to terminate a contract is not applicable in the following cases:
<ul data-mce-fragment="1">
<li data-mce-fragment="1">XD FASHION GROUP has completely fulfilled its duties, whilst the completion of the duties started only with the previous explicit agreement of the customer and their consent to the loss of right to unilaterally terminate the contract if the service is completely fulfilled</li>
<li data-mce-fragment="1">the subject of the contract is a product that was made specifically for the customer in question or which was adapted for the customer in any way applicable</li>
<li data-mce-fragment="1">When the customer is a legal entity, the part titled ‘Right to unilaterally terminate the contract’ in these Terms of Service does not apply to them. The Law of Obligations and Contracts and the&nbsp;Law on Electronic Commerce both apply to legal entities.</li>
</ul>
NOTICE ON THE TYPE OF WRITTEN COMPLAINTS BY THE CONSUMER&nbsp;
All complaints may be sent to the e-mail: info@ssyynn.com or by post to the address of the seller, as is in line with article 10 of the Customer Protection Act.
In order for XD FASHION GROUP to respond to written complaints that are not sent via e-mail, the customers are asked to specify the following: their full name, their surname and the address to which the response should be delivered to. A response to a complaint must, as legally required, be given no longer than 15 days after the complaint was first received.
If the customer is a legal entity, the rules on customer protection prescribed in these Terms of Service and in the Customer Protection Act do not apply.
In case of a potential legal dispute, XD FASHION GROUP and the customer shall find the amicable resolution of the dispute. If an amicable resolution of the dispute should be deemed impossible, the dispute remains under the subject-matter jurisdiction and territorial jurisdiction of the Court of Republic of Croatia. If need be, the Court shall apply Croatian Law to the dispute.
Disputes may be handled before the Croatian Chamber of Commerce’s Honour Court or before other conciliation centers.
Customer disputes may be solved using the European Commission’s ODR platform https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.show&amp;lng=HR.
XD FASHION DESIGN retains the right to modify these Terms of Service and rules without previously announcing it. The Terms of Service are in line with the laws of the Republic of Croatia and are legally acquired by the European Union.

Refund Policy

DESCRIPTION OF DELIVERY
XD FASHION GROUP will deliver the order within the deadlines noted under ‘Product price, payment method and shipping’. The orders are delivered using the delivery services GLS or DHL.
DELIVERY FEES
XD FASHION GROUP delivers within the Republic of Croatia, as well as to all other countries aside from Russia. The customers are obliged to accept and check their package in front of the deliverer to avoid subsequent complaints about the possible damage to the package originating from the delivery process. In case of any damage to the contents of the package, the customer or another authorized person must file a complaint immediately upon the delivery of the postal item. Exceptionally, a complaint about damage or casualty of the delivery contents may be filed post-delivery if and only if the customer can prove that the damage did not occur after the package was already handed to them.
Delivery is free in Croatia and other European countries as well &nbsp;to the countries outside of Europe.
If XD FASHION GROUP is unable to deliver one of the ordered products, they will inform the customer of the situation. The customer may give up on the order or wait until the product is available again. If XD FASHION GROUP is unable to deliver a product in the agreed timeframe, they will inform the customer who then must provide XD FASHION GROUP with an additional, reasonable timeframe to complete the selling contract.
If the customer refuses to accept the package without a valid reason, XD FASHION GROUP retains the right to demand compensation for the costs of manipulation, transport or other potential costs.
PRODUCT PRICE, PAYMENT METHOD AND SHIPPING
The customer must pay for the ordered products using one of the following payment methods:
<ul data-mce-fragment="1">
<li data-mce-fragment="1">Credit or debit card – payment directly via the internet, using a service to pay with the following cards: Visa, MasterCard, American, Maestro and Diners.</li>
</ul>
&nbsp;
Expected delivery time :&nbsp;
<table cellspacing="0" cellpadding="0" data-mce-fragment="1">
<tbody data-mce-fragment="1">
<tr data-mce-fragment="1">
<td valign="middle" data-mce-fragment="1">
CROATIA
</td>
<td valign="middle" data-mce-fragment="1">
1 - 15 WORKING DAYS
</td>
</tr>
<tr data-mce-fragment="1">
<td valign="middle" data-mce-fragment="1">
EUROPE
</td>
<td valign="middle" data-mce-fragment="1">
5 - 15 WORKING DAYS
</td>
</tr>
<tr data-mce-fragment="1">
<td valign="middle" data-mce-fragment="1">
COUNTRIES OUTSIDE OF EUROPE
</td>
<td valign="middle" data-mce-fragment="1">
5 - 15 WORKING DAYS
</td>
</tr>
</tbody>
</table>
 
The order will be delivered between 10 to 30 days from the day of the receipt of payment on the account of the seller.
The purchase price includes VAT and is expressed in EUR. Please note that the payment method in the Republic of Croatia is EUR, and the customer carries the cost of currency conversion.

Shipping Policy

MAIN PRODUCT CHARACTERISTICS
The customer is introduced to the main product characteristics on the website www.ssyynm.com. XD FASHION GROUP retains the right to alter information, including prices and special offers on the website, without previously announcing it. Along with the product image, the website holds a description of product’s main characteristics and the product price (including VAT). Prices, payment terms and special offers are valid exclusively while ordering and/or paying.&nbsp;
 
CONTRACT CONCLUSION PROCEDURE
Purchases are concluded on the website of XD FASHION GROUP, www.ssyynm.com by filling out the provided forms. While filling out the forms, it is a duty of the customer to provide all the requested details in a truthful manner. A purchase may be concluded only&nbsp;after both parties (i.e. the customer and the seller) have confirmed to have read and fully understood the Terms of Service and have agreed upon the implementation of those Terms, as well as agreed upon realization of the binding contract of a purchase – payment obligation.
Purchase is available 24 hours a day, 7 days a week. XD FASHION GROUP is not responsible for the costs of using computer or telecommunication services necessary to access the service. The customer will be notified via e-mail about order confirmation and delivery.
In case XD FASHION GROUP is unable to, for whatever reason, deliver one of the items ordered, an employee of XD FASHION GROUP will contact the customer via phone or e-mail, for the purpose of agreeing upon the delivery of a replacement product or the possible cancellation of the order, i.e. breaking a contract.
Completing a purchase on the behalf of a minor or a person who is, either fully or partially, incapacitated for business activities, can only be done by their legal representatives.
Completion of a purchase is done by ordering the available products chosen by a customer based on the product’s photograph and main product&nbsp;information. The purchase is completed in a few simple steps.
Browsing through products is possible by simply clicking on a desired product, reading the product description, and deciding whether the product suits the needs of the customer.&nbsp;
The customer selects products from the catalogue available on our online shop (<a href="http://www.ssyynm.com">www.ssyynn.com</a>). The catalogue is categorized based on the product type.
Ordering a product is done online.&nbsp;By clicking the ‘Add to cart’ icon, a selected product is added to the cart. Adding a product to the cart does not mean that the product is reserved, ordered or purchased. The customer may continue browsing through the items by clicking ‘Continue shopping’, or view the content of the cart by clicking ‘View cart’. The process is completed by clicking ‘Complete the purchase’, after which the customer will be redirected to a page where they can choose the payment and delivery method and fill out the other required information. If they are in possession of a coupon or a gift card, they can now add the necessary information, as well as any additional comments and notes on the necessity of an invoice.
It is not possible to continue the purchase without ticking the box ‘I agree with the Terms of Service’. By ticking this box, the customer confirms that they have read and understood these Terms and that they agree with them. The box ‘I am aware that the order includes a payment obligation’ must also be ticked. By clicking ‘Edit cart’, the customer may change the content of the cart. If the customer wants to confirm the purchase of products in the cart, they may click on the icon ‘Pay’. After the customer completes the order, XD FASHION GROUP will forward the Terms of Service, order confirmation and the order number to the customer’s e-mail address – which will serve as a confirmation that the order was placed. If the customer does not receive the ordered and paid-for products within the mutually agreed delivery date, they are obliged to inform XD FASHION GROUP on the matter. They can do so via e-mail (info@ssyynn.com)&nbsp;or by phone&nbsp;(+385 040 310 516)&nbsp;every business day from 8 am to 4 pm CET.
If the customer has not received the order confirmation via e-mail, they are obliged to contact the seller via e-mail (info@ssyynn.com) or by phone&nbsp;(+385 040 310 516)&nbsp;every business day from 8 am to 4 pm CET.
In case XD FASHION GROUP is unable to, for whatever reason, deliver one of the ordered products, an employee of XD FASHION GROUP will contact the customer via phone or e-mail to agree upon the delivery of a replacement product or the possible cancellation of the ordered product, i.e. breaking the contract.
In case of any problems or unclarities regarding their order, the customer can contact XD FASHION GROUP via e-mail (info@ssyynn.com)&nbsp;or by phone (+385 040 310 516) every business day from 8 am to 4 pm CET.
GENERAL INFORMATION
Users, i.e. customers, are obliged to familiarize themselves with the Terms of Service of the website before using the website www.ssyynm.com. If there are any additional question or unclarities about the Terms of Service, they may contact the management at&nbsp;info@ssyynn.com. By accessing the website or by using any part of its content, the customer accepts the Terms of Service for the website www.ssyynm.com, as well as all other rules and Terms of Service for the website and services that are provided by it. Customers agree that they will not use the website in a manner that would harm the authors or third parties, and they accept the risks which accompany using the website and its services. If the customer does not agree with these terms, they are obliged to cease using the website and the services offered by it.
The content of the website is protected under copyright laws and regulations. Altering, borrowing, selling or distributing content is possible only with a previously granted written permission by XD FASHION GROUP.
XD FASHION GROUP presents its customers with the best possible user experience. This entails controlling the work of the server, extending capacity based on the number of users, support for users and instant removal of potential errors, threats and issues in the work of the system. XD FASHION GROUP does not take any responsibility for the potential issues in the operations of the website and its services, as the authors cannot guarantee that usage of the website will not be interrupted in any manner or that it will be absolutely error-free. The customer accepts that access to the website may sometimes be unavailable, limited or interrupted.
Customers use the website at their own risk. XD FASHION GROUP is not in any way responsible for the possible damage the customer could suffer by using the website www.ssyynm.com. The authors and other physical or legal entities which are involved in creating, producing or distributing the website are not responsible for any damage which occurs as a consequence of using or the inability to use the aforementioned website.
XD FASHION GROUP retains the right to, at any given moment, amend or add to the Terms of Service. All changes apply from the day they are published on the website www.ssyynm.com. XD FASHION GROUP suggests periodical checking of the Terms of Service to ensure full awareness of all potential changes.
XD FASHION GROUP retains the right to, at any given moment, and without previously announcing it, modify, add to or remove any part of its business operations, including the website, i.e. any part, service or sub-page offered through the website. This right includes, but is not limited to, changing the time period of content availability, availability of new information, methods of transfer, as well as rights of access or use of the website.
The customer has the duty and responsibility to use the website in line with positive regulations and general ethical and moral principles. XD FASHION GROUP has the right to, at any given moment, control the content of the website to ensure that the Terms of Service and positive regulations are being implemented and respected. Changes to the Terms of Service are valid as soon as they are uploaded to the website www.ssyynm.com without any previous notice necessary.

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